Terms & Policies

Payment POLICy:

Prices are quoted in US Dollar and subject to change depending upon fluctuation of currency.

We accept all major debit and credit cards, American Express and cash. We reserve the right to pre-authorise your card prior to arrival.

CANCELLATION POLICY:

Cancellation policy - for direct bookings.
All cancellations must be in writing by email (info@plantationhouse-srilanka.com)t. Sorry we cannot accept verbal cancellations. 
All cancellation will be confirmed by email.
If the booking is cancelled with 72 hrs notice, no charge will be applied.
If booking is cancelled within 48 hrs before arrival day, the first night will be charged.
If booking is cancelled within 24 hrs before arrival day or in case of no show, the full account will be charged.
This policy only applies for bookings made directly with us, over the phone or through our website (www.plantationhouse-srilanka.com). Please refer to the cancellation policy on your booking confirmation for reservations made through booking agents, ie b.com, expedia, airbnb etc..
Booking directly with us is always the most economical way to gain more flexibility to amend or cancel your booking.